Patina Earns World Class Net Promoter Score of 83
Friday, December 21, 2018Patina recently ranked as “World Class” on its Net Promoter Score (NPS). The survey measured customer loyalty when clients shared how likely they are to recommend Patina. Using Net Promoter Score standards and processes, Patina’s score was 83. An NPS score of 70 or more is considered by industry experts to be "world class" and an indicator of overwhelming client satisfaction.
The Net Promoter Score is a regarded metric that measures overall customer experience and loyalty through the...
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