Friday, December 21, 2018
Patina recently ranked as “World Class” on its Net Promoter Score (NPS). The survey measured customer loyalty when clients shared how likely they are to recommend Patina. Using Net Promoter Score standards and processes, Patina’s score was 83. An NPS score of 70 or more is considered by industry experts to be "world class" and an indicator of overwhelming client satisfaction.
The Net Promoter Score is a regarded metric that measures overall customer experience and loyalty through the...
Monday, April 9, 2018
Connecting Employees with External Mentors and Coaches
Patina Solutions, the leading professional services firm providing executive on-demand talent, has introduced CAMEO, a new model for delivering targeted, one-on-one external coaching and mentoring solutions. Built on a robust technology-based digital platform, CAMEO allows mid- and high-level employees to select ideal external coaches or mentors based on job function, skills, industry, competencies, specific professional experiences and...