Coaching and Mentoring

Challenge

The healthcare industry is going through dramatic changes and with that comes organizational challenges with high growth and transition. A Solucient Top 100 hospital promoted several Physicians, Nurses and Staff. While the hospital had development programs in place with internal mentors and coaches, the facility saw value in having access to external leaders. They looked to Patina for access to outside senior experts with experience targeted for each new leader.

Solution

The hospital launched a three-month pilot program using Patina’s Coaches and Mentors for five of its newest female leaders. The pilot program was designed to provide access to other accomplished women in healthcare to help them face the challenges of a dynamic hospital environment. Participants were able to choose their mentors and coaches to best fit their needs. The program set up bi-weekly sessions to keep the participants focused and progressing on their individual goals.

Outcomes

Patina’s solution is providing a comprehensive approach to helping five new leaders grow and deliver increased value and performance to the organization. Successful coaching is enabling both the individuals and their teams to achieve their respective, customized goals while allowing the leaders to assume accountability and responsibilities for the development of their teams. Allowing the external leaders to come into the hospital also provides mentorship without organizational biases repercussions.